Privacy Policy
At VoidMob, privacy isn't just a feature—it's our foundation. We're committed to protecting your anonymity and personal data.
Last updated: November 2025
No KYC Required
Wallet authentication requires zero personal information
Minimal Data Collection
We collect only what's essential for service delivery
No Data Mining
Your information is never sold or shared
Multiple Auth Options
Choose wallet, email, or social login via Reown
1. Information We Collect
VoidMob is designed to operate with minimal data collection. We only collect what's absolutely necessary to provide our services:
Account Information
- Authentication data via Reown (formerly WalletConnect) - your choice of email, social login (X/Google), or cryptocurrency wallet
- Cryptocurrency wallet address (for payment processing and optional wallet-based authentication)
- Service usage metadata (retained temporarily, then automatically deleted)
Note: When using wallet authentication, no email or personal information is required - maintaining true anonymity.
Technical Information
- IP address (retained briefly for abuse prevention, then automatically deleted)
- Browser type and device information (anonymized, used for compatibility)
We DO NOT collect:
- Personal identity documents (no KYC)
- Phone numbers or personal contact information
- Detailed browsing history or activity logs
- Location data beyond country-level for service delivery
2. How We Use Your Information
We use the minimal data we collect strictly for:
- Service Delivery: Providing SMS verifications, mobile proxies, and eSIM connectivity
- Payment Processing: Handling cryptocurrency transactions via Plisio
- Abuse Prevention: Protecting against fraud and system abuse (temporary IP checks)
- Service Improvement: Analyzing anonymized, aggregate usage patterns
- Customer Support: Responding to inquiries (only if you contact us)
We NEVER use your data for advertising, tracking, or profiling purposes.
3. Data Retention & Deletion
VoidMob follows a strict minimal retention policy. We only keep data as long as necessary to provide our services, prevent abuse, and comply with payment processing requirements.
- IP Addresses: Retained briefly for abuse prevention, then automatically purged
- Service Metadata: Kept temporarily for security purposes, then deleted
- Transaction Records: Retained as required for payment disputes and accounting, then removed
- Account Data: Deleted immediately upon account deletion request
You can request complete data deletion at any time by contacting support. We'll process your request promptly.
4. Third-Party Services
VoidMob integrates with the following third-party services:
Reown (Authentication Provider)
We use Reown (formerly WalletConnect) for secure authentication. You can choose to authenticate via cryptocurrency wallet (most private), email, or social login (X/Google). Reown processes authentication data according to your chosen method. When using wallet authentication, no personal information is collected. Review their privacy policy at reown.com/privacy
Plisio (Payment Processor)
We use Plisio to process cryptocurrency payments. Plisio may collect transaction data required for payment processing. Review their privacy policy at plisio.net/privacy-policy
Carrier Partners (SMS & eSIM)
We partner with telecommunications carriers to provide SMS and eSIM services. These carriers may process minimal technical data required for service delivery. We select partners with strong privacy commitments.
We never share your personal information with third parties for marketing purposes.
5. Cookies & Tracking
VoidMob uses minimal cookies for essential functionality only:
- Session Cookies: Keep you logged in (cleared when you close your browser)
- Preference Cookies: Remember your settings (e.g., language, theme)
We DO NOT use: Analytics cookies, advertising cookies, or cross-site tracking.
6. Security Measures
We implement industry-standard security measures:
- End-to-end encryption for all data transmission
- Secure cryptocurrency payment processing
- Regular security audits and penetration testing
- DDoS protection and rate limiting
- Encrypted data storage with zero-knowledge architecture
7. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of data we hold about you
- Correction: Update or correct your information
- Deletion: Request complete deletion of your data
- Portability: Export your data in a machine-readable format
- Objection: Object to specific data processing activities
To exercise these rights, contact us at privacy@voidmob.com
8. International Data Transfers
VoidMob operates globally. Your data may be processed in countries where our infrastructure is located. We ensure all data transfers comply with applicable privacy laws and use appropriate safeguards.
9. Children's Privacy
VoidMob services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email (if you've provided one) or through our platform. Continued use of VoidMob after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests:
Questions about our privacy practices?
We're here to help. Reach out to our privacy team anytime.